When you are responsible for the financial and physical security of hundreds of low-income housing units, where residents rely not only on affordable housing, but a safe home in which to live, there is no room for even minor security glitches. Inability to view live video 24 hours a day, or doors that fail to lock result in safety risks for both residents and staff. Miriam Rubinton, Vice President, Area Manager at Phipps Houses in New York, recognized that security at her portfolio of 1800 low income housing units in New York City could be improved. Her mission was to transform these apartments into beautiful and secure residences for families who are financially challenged; her mission began with ensuring that all physical security systems operated without fail. “We have a 24/7 security office that answers calls for all of the Phipps properties. When you can’t access live video, your team and tenants are at a disadvantage. Remedying this was our top priority,” said Rubinton.
“All equipment was expertly installed,the systems don’t fail, and potential problems are identified remotely. We now have eyes on everything.”